Privacy Policy

Last Updated: 26 August 2026

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ACMICA Studio (“ACMICA Studio”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and handle your personal information when you contact us, submit an enquiry, use our website, or submit information through our Facebook or Instagram advertisements and lead forms.

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1. Information We Collect

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Depending on how you contact or interact with us, we may collect information including:

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• Full name

• Phone number

• Email address

• Restaurant, company or brand name

• Business or outlet location

• Photography requirements

• Number of dishes or products to be photographed

• Estimated photography budget

• Preferred or expected photography date

• Information you provide through Facebook or Instagram Lead Forms

• Information provided through WhatsApp, email or other communications with us

• Other information reasonably required to prepare a quotation or respond to your enquiry

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We only request information that is reasonably relevant to providing our photography services or responding to your enquiry.

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2. How We Use Your Information

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We may use your personal information to:

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• Respond to photography enquiries

• Understand your photography requirements

• Prepare quotations and service information

• Contact you regarding your enquiry

• Arrange and manage photography bookings

• Provide customer support

• Maintain records relating to enquiries, bookings and transactions

• Improve our services and customer experience

• Prevent misuse, fraudulent enquiries or inappropriate use of our enquiry channels

• Comply with applicable legal, regulatory, accounting or administrative requirements

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We will not use your personal information for purposes that are materially different from those described above without an appropriate legal basis or, where required, your consent.

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3. Facebook and Instagram Lead Forms

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We may collect personal information through advertisements and lead forms displayed on Facebook or Instagram.

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When you submit a Meta lead form, certain information may be pre-filled from your Facebook or Instagram account and submitted to us after you confirm the form.

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Meta Platforms may separately process information in accordance with its own privacy policies and terms.

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Once ACMICA Studio receives your submitted information, our handling of that information is governed by this Privacy Policy.

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4. WhatsApp and Other Communication Channels

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If you choose to contact us through WhatsApp, email, Facebook Messenger, Instagram or another communication platform, information you provide may also be processed by the relevant platform according to its own privacy policies.

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We use information received through these channels primarily to communicate with you regarding your enquiry or photography project.

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5. Sharing of Personal Information

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We do not sell or rent your personal information to advertisers or unrelated third parties.

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We may share limited personal information where reasonably necessary with:

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• Service providers that support our business operations

• Website, hosting, communication or cloud service providers

• Meta Platforms where Facebook or Instagram advertising tools are being used

• Professional advisers where reasonably necessary

• Government agencies, regulators or law-enforcement authorities where required by law

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Where third-party service providers process information on our behalf, we seek to use providers that maintain appropriate privacy and security practices.

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6. Storage and Retention

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We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including handling enquiries, preparing quotations, managing photography bookings, maintaining business records and complying with applicable legal obligations.

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Information relating to enquiries that do not proceed to a booking may be periodically reviewed and deleted or anonymised when it is no longer reasonably required.

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7. Security

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We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, disclosure, alteration or destruction.

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However, no electronic transmission or online storage system can be guaranteed to be completely secure.

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8. Your Personal Data Rights

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Subject to applicable Malaysian law, you may contact us to:

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• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete personal information

• Ask questions about how your information is being used

• Withdraw consent where processing is based on consent and withdrawal is legally permitted

• Request that we stop using your information for direct marketing

• Request other applicable personal-data rights available under Malaysian law

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We may need to verify your identity before processing certain requests.

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9. Marketing Communications

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We will not send you unrelated promotional communications without an appropriate basis.

If you receive marketing communications from us and no longer wish to receive them, you may contact us and request to opt out.

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Transactional or service-related communications concerning an active enquiry, quotation or booking may still be sent where reasonably necessary.

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10. Cookies and Website Information

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Our website may use cookies or similar technologies for basic website functionality, analytics, security or performance purposes.

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Third-party services integrated into our website may also use cookies or similar technologies according to their respective privacy policies.

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You may manage cookies through your browser settings where available.

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11. Children's Personal Information

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Our photography services are intended for businesses and commercial customers.

We do not knowingly seek to collect personal information from children for advertising or commercial photography enquiries.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable legal requirements.

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The latest version will be published on this page together with the updated revision date.

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13. Contact Us

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If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:

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ACMICA Studio

Email: acmica.studio@gmail.co
Phone / WhatsApp: 019-641 1391
Website: www.acmica-studio.com

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Malaysia